PRIVACY POLICY

In accordance with the provisions of the Personal Data Protection Regulation 2016/679 / EU, of April 27, we inform you that the data you provide will be part of a file with the following characteristics:

Basic information

RESPONSABLE  DOBERT TEXTILE GROUP, S.A.
URL Our website address is: https://sebastiantextiles.com.
PURPOSE The development, fulfillment and execution of the contract of sale of the products that it has acquired.
LEGITIMATION Legitimate interest for the management of the purchase

Consent of the interested party

RECIPIENTS International data transfers will not be made
RIGHTS Access, rectification, deletion, limitation, portability, opposition
ADDITIONAL INFORMATION You can check the additional information below

 

ADDITIONAL INFORMATION ON RESPONSIBLE DATA PROTECTION

  • Identity: DOBERT TEXTILE GROUP, S.A.
  • CIF: A08141269
  • Address: Ronda Maiols, 1. 08192 Sant Quirze del Vallès
  • Email: info@sebastiantextiles.com
  • Phone: 931.317.055

Purpose

 The personal data that you have provided us will be processed for the following purposes, as appropriate:

  • The development, fulfillment and execution of the contract of sale of the products that it has acquired or of any other contract between both.
  • Respond to the requests you make to us.
  • In the event that you have explicitly agreed to receive commercial communications, your data will be used to provide you with information about SEBASTIAN products (whose activities are related to the sector of finished clothing products, as well as the development and support of electronic commerce activities. ), including, in relation to said products, the sending of commercial communications by email or by any other equivalent electronic means of communication (such as SMS), as well as by making telephone calls. If you are a registered user, you can change your preferences in relation to sending such commercial communications by accessing the My account section. You can unsubscribe through the Newsletter section.
  • In the event that you provide us with personal data from third parties, you are responsible for having informed and obtained their consent to be provided for the purposes detailed below. In the case of having proceeded to the purchase of a product (hereinafter, merchandise), the personal data of third parties provided will be used only for (a) the management of the shipment or the verification of receipt of the merchandise, and (b) attend requests that you or said third party make to us;
  • In case you choose to mark the option to save your card, you expressly authorize us to process the data indicated as necessary for its activation and development. The CVV of the card is only used to make the purchase in progress, and will not be stored or processed later as part of your card data. The consent for the activation of this functionality allows your auto-completed data to appear in subsequent purchases, so it will not be necessary to enter your data in each new process, and it will be understood as valid and in force for subsequent purchases. You can modify your cards, as well as revoke your consent for the treatment, at any time through the Cards section of My Account. Dobert Textil Group stores and transmits your card data in accordance with the main international security and confidentiality standards for credit and debit cards. The use of this functionality may require for security reasons the modification of your password. Remember that the security in the use of the website also depends on its correct use and conservation of certain confidential codes.

The data will be kept for the time necessary to meet the user’s request or until the user requests its deletion. Likewise, the legal obligations of the company in tax matters must be taken into consideration.

Legitimation

The legal basis for data processing is the legitimate interest to provide the requested service. Specifically, DOBERT TEXTILE GROUP, S.A. has the following legitimate bases to be able to process personal data:

Execution of the contract

The legal basis for the treatment of the personal data of the interested party that is collected is the execution of the purchase-sale contract.

Legal obligations

The management and issuance of the service provision invoice is based on the legal obligation of the company in its relationship with clients.

Consent

In relation to communications for advertising purposes and the management of sending information about exclusive promotions, latest news and personalized information adapted to the profile of the interested party, comes from explicit consent.

Contact forms

We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Payments

We accept payments through PayPal and Credit Card (Redsys gateway). When processing payments, some of your data will be passed to PayPal and Redsys, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy or Redsys for more details. 

Recipients

The personal data of the interested party may be transferred / communicated to the following recipients:

  • Administrations and Public Bodies when required by tax, labor, Social Security or any other applicable regulations.
  • Companies in charge of data processing and providers that provide services to society (eg, IT service providers, courier companies, agencies, consultants …)

Rights of the user

Right of access                                    You have the right to obtain confirmation as to whether or not we are processing personal data that concerns you, as well as to access your personal data.

Right of rectification                              You have the right to request the rectification of personal data when they are inaccurate or to be completed when they are incomplete.

Right to erasure / right to be forgotten    You can request that personal data be deleted when, among other reasons, the data is no longer necessary for the purpose for which it was collected.

Right of limitation                                 You have the right to request the limitation of the data processing, in which case we will only keep it for the exercise or defense of claims.

Right of portability                                You can request that your automated personal data be transferred or transferred to any other person that you indicate to us in a structured, commonly used and machine-readable format.

Right of opposition                               You can object to the fact that personal data are subject to treatment. In this case, the data will be stopped, except for compelling legitimate reasons or the exercise or defense of possible claims.

Interested parties may exercise their rights by writing to the person responsible for the file through the contacts indicated in the header and indicating that it is an “EXERCISE OF THE DATA PROTECTION RIGHT”.

To process the request, we may ask you to prove your identity.

Likewise, we inform you that you have the right to file a claim with the Spanish Agency for Data Protection.